These Terms of Service (“Terms”) govern access to and use of the website alignedwithnature.us and the services offered by Aligned with Nature, operated by Marlo Lifestyle LLC (“we”, “us”, “the company”).
By using our site or purchasing our services, you accept these Terms in full. If you don’t agree, please don’t use our services.
1. Definitions
- “Services”: the 1:1 evaluations, personalized protocols, group programs, digital products, and any other service offered on the site.
- “Client” or “you”: the person who purchases or uses the Services.
- “Site”:
alignedwithnature.usand all its subdomains.
2. Nature of services
Important: our services are for education, coaching, and guidance in wellness and functional nutrition. They are NOT medical services. They do NOT constitute diagnosis, prescription, or treatment of any disease.
Marimar is a Natural Health Professional (CNHP) and Nutritionist, NOT a licensed physician, ND, RN, or similar healthcare provider. For medical concerns, consult a licensed healthcare provider in your jurisdiction.
See also our Medical Disclaimer for more details.
3. Eligibility
To purchase our services you must:
- Be at least 18 years old.
- Have legal capacity to enter into a contract.
- Provide truthful and current information.
4. Services offered
4.1 1:1 Evaluation
- Initial individual session of duration agreed upon at the time of booking.
- Includes preliminary analysis of your situation and initial action plan.
- Format: online via Zoom or equivalent platform.
4.2 Personalized protocols
- Plans designed based on your initial evaluation.
- Variable duration depending on the protocol purchased.
- Includes follow-up as described at the time of purchase.
4.3 Group programs (21-Day Challenge, Emociones en Calma, etc.)
- Programs with defined start dates.
- Access to a private group (WhatsApp, proprietary platform, or similar).
- Educational content delivered during the program duration.
4.4 Digital products
- Downloadable content (guides, ebooks, templates).
- Immediate access after purchase.
4.5 Future services (online courses, subscription, webinars)
When we launch these services, they will be governed by these same Terms plus specific conditions indicated at the time of purchase.
5. Booking and payment
5.1 Bookings
Appointments and services are booked through the website via the integrated booking system (Cal.com) or Stripe checkout. The booking is confirmed when you receive the confirmation email.
5.2 Pricing
Prices are shown on the site in US dollars (USD) unless otherwise stated. They include applicable taxes where appropriate.
5.3 Payment methods
We accept payments through Stripe (major credit and debit cards, Apple Pay, Google Pay). For programs linked to dōTERRA, payment is handled directly on their platform.
5.4 Invoicing
You will receive an automatic receipt after payment. If you need a formal invoice with additional tax data, request it at legal@alignedwithnature.us within 30 days after purchase.
6. Cancellation and refund policy
6.1 1:1 appointment cancellation
- You can cancel or reschedule up to 24 hours before your appointment at no cost.
- Cancellations with less than 24 hours’ notice: you forfeit the session value (non-refundable, non-reschedulable).
- “No show” (failure to show up without notice): equivalent to late cancellation.
6.2 Refunds for 1:1 services
- Before the service has started (without having had the first session): 100% refund if requested within 7 calendar days after purchase.
- After the service has started: no refund. If the service is not completed due to a cause attributable to us, we will offer equivalent sessions or credit.
6.3 Refunds for group programs
- Before the program starts: 100% refund if requested within 7 calendar days after purchase.
- Once the program has started: non-refundable.
6.4 Refunds for digital products
Due to their downloadable nature, digital products are non-refundable once delivered, except for product defects.
6.5 Cancellation by us
If due to force majeure or justified circumstances we must cancel a service, we will offer you: (a) rescheduling, (b) credit for the amount paid, or (c) full refund at your choice.
7. Your commitments as a client
By purchasing our services, you commit to:
- Provide truthful and complete information in intake forms.
- Inform us of any relevant medical condition, allergy, or medication.
- Consult with your physician before implementing significant changes to your diet or lifestyle, especially if you have chronic conditions, are pregnant, breastfeeding, or take medications.
- Attend booked appointments punctually.
- Respect the communication guidelines (hours, channels) we agree upon.
- Not record, reproduce, or distribute sessions without our express written consent.
8. Intellectual property
- All content on the site (text, images, logo, illustrations, videos, downloadable documents) is the property of Marlo Lifestyle LLC or used under license.
- The digital products you purchase are for your exclusive personal use. Reproduction, distribution, resale, or commercial use is not authorized without our consent.
- The “Aligned with Nature” trademarks and derivatives are the property of Marlo Lifestyle LLC.
9. Affiliate links
The site contains links to third-party products and services (dōTERRA, Faster Way, and others). If you purchase through these links, we may receive a commission at no additional cost to you. See our Affiliate Disclosure.
10. Communications
By purchasing our services you authorize us to contact you by email for purposes related to service delivery (reminders, instructions, follow-up). Marketing communications require your separate consent when subscribing to the newsletter.
11. Limitation of liability
To the maximum extent permitted by applicable law:
- Services are provided “as is” without implied warranties of merchantability or fitness for a particular purpose.
- We do not guarantee specific results in terms of health, weight, or wellness. Results vary by person.
- We are not liable for indirect, incidental, special, or consequential damages.
- In any case, our total cumulative liability for any claim is limited to the amount you have paid in the 6 months preceding the event giving rise to the claim.
This limitation does not apply to damages caused by willful misconduct or gross negligence on our part, nor to rights that the law does not permit to be limited by contract.
12. Indemnification
You agree to indemnify us against third-party claims arising from: (a) your use of the site or services; (b) your breach of these Terms; (c) your violation of third-party rights.
13. Force majeure
We are not responsible for failure to perform obligations caused by circumstances beyond our reasonable control (natural disasters, pandemics, third-party platform failures, widespread internet outages, etc.).
14. Dispute resolution
14.1 Pre-litigation negotiation
Before initiating any legal action, we will attempt to resolve the dispute in good faith through direct email communication for at least 30 days.
14.2 Jurisdiction and applicable law
These Terms are governed by the laws of the State of Florida, USA. Any dispute will be submitted to the competent courts of St. Cloud, FL, unless the law applicable to your jurisdiction of residence requires otherwise (EU consumers retain the right to go to courts in their domicile).
15. Changes to the Terms
We may update these Terms. Material changes will be notified by email to active clients and via prominent notice on the site. Changes take effect 30 days after notification, unless you continue using the services, which indicates acceptance.
16. General provisions
- Severability: if any clause is deemed invalid, the rest remains in force.
- No waiver: the non-exercise of a right does not imply waiver of it.
- Entire agreement: these Terms, together with the Privacy Policy and Medical Disclaimer, constitute the complete agreement between the parties.
- Assignment: you cannot assign your rights without our consent. We may assign in case of merger or sale of the business.
17. Contact
- Email: legal@alignedwithnature.us
- Postal mail: Marlo Lifestyle LLC, 7465 Wing Span Way, St. Cloud, FL
These terms are also available in Spanish / Versión en español.